Help Center

We’re here to help.

Reach out anytime. We typically respond within one business day.

Email Us

hello@pathshalainc.com

Call Us

+1.571.999.1234
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Website

pathshalainc.com
Within 24 Hours

We aim to respond to all inquiries within one business day. For urgent matters, please call us directly.

FAQ

Frequently Asked Questions

What is EcoScore?

EcoScore is a gamified eco tracker that helps you understand and reduce your carbon footprint through daily activity logging. Track your commute, meals, energy usage, and more to see your environmental impact.

Is the app free?

Yes, EcoScore is free to download and use. All core features are available at no cost.

How do I create an account?

You can sign up using your email address, or sign in instantly with Apple or Google. All three methods give you full access to the app.

Can I use EcoScore on Android?

EcoScore is currently available on iOS only. Android support is on our roadmap and will be announced on our website.

How accurate are the carbon estimates?

EcoScore uses published emission factors to provide approximate CO₂ values. These are for educational and motivational purposes and should not be treated as certified carbon accounting.

I’m having a technical issue.

Please email us at hello@pathshalainc.com with a description of the issue, your device model, and iOS version. We’ll get back to you within 24 hours.

How do I delete my account or data?

You can request account deletion directly in the app under Profile → Delete Account. Alternatively, email us at hello@pathshalainc.com with the subject “Data Deletion Request.”